Viticult Whisky Privacy Policy

1. Introduction

ViticultWhisky (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)
• Investment preferences and financial information
• Government-issued identification (for KYC/AML compliance)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on each page
• Referring website addresses
• Visitor behavioral analytics (scroll depth, click patterns, engagement metrics)

2.3 Real-Time Form Data Capture

WITH YOUR EXPLICIT CONSENT ONLY: When you enable “Auto-Save Progress” on our contact forms, we capture and temporarily store form field data as you type to prevent data loss. This includes:

• First name and last name (from name field)
• Email address
• Phone number
• Form preferences and selections
• Timestamps of when data was captured

Legal Basis: Article 6(1)(a) GDPR – Your explicit consent
Data Retention: Form data is encrypted and stored for 30 days, then automatically deleted
Your Rights: You can withdraw consent, access, or delete your data at any time
Processing Purpose: To prevent data loss and improve user experience

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To process your investments and transactions
• To communicate with you about your account and investments
• To comply with legal and regulatory requirements
• To send marketing communications (with your consent)
• To improve our website and services
• To detect and prevent fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who assist in our operations
• With regulatory authorities as required by law
• With your consent or at your direction
• In connection with a merger, sale, or acquisition
• To protect our rights and the safety of others

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your information
• Objection to certain processing
• Data portability
• Withdrawal of consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and consent choices
• Form Progress Cookies: Store your auto-save consent preference (with your permission)

7.2 Visitor Tracking and Fingerprinting

We use anonymous visitor fingerprinting to provide personalized experiences and prevent fraudulent activity. This creates a unique identifier based on your browser configuration but does not store personally identifiable information unless you provide explicit consent.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Viticult Whisky
3rd Floor
35 Artillery Lane
London
E1 7LP
Email: privacy@whiskytradingco.com
Phone: 020 3595 3910